How LOST PARADISE handles account, gameplay, website and store data.
Last updated: September 30, 2026LOST PARADISE operates lostparadise.gg and the LOST PARADISE Rust server. We use player and account information only where it is needed to run the server, provide website features, secure accounts, display gameplay records, process store entitlements, and handle support.
When you sign in with Steam, we verify your Steam account and may retrieve basic Steam profile information such as your display name and avatar. We also maintain the account link needed to connect your website session with your LOST PARADISE player record.
When you play on the server, LOST PARADISE records gameplay and progression data used by the server and website. That can include playtime, combat statistics, NPC activity, resources, building and crafting statistics, Raid World progress, event activity, Skill Tree progress, Paradise Credits, VIP state, and related server records.
The website uses secure session cookies to keep you signed in after Steam authentication. Normal hosting and security infrastructure may also process technical information such as IP address, browser details, request logs, and timestamps for operation, security, abuse prevention, and troubleshooting.
The traffic counter uses a random first-party browser identifier and a daily visit marker to estimate active browsers, daily visitors, total visitors, and page views. On forum pages, signed-in status may also be used to show aggregate member-versus-guest online counts. Traffic records do not store Steam IDs or account identifiers, and this feature does not store raw IP addresses. Aggregate traffic counting began on September 30, 2026.
LOST PARADISE can display selected gameplay statistics on public player pages. Those pages use LOST PARADISE profile identifiers rather than exposing SteamID64 values in the public URL. Direct Steam profile links and SteamID64 values are not displayed on public profiles, and public player profile pages are excluded from search indexing.
LOST PARADISE uses PayNow to process store purchases. PayNow acts as the Merchant of Record for those transactions. Payment details are entered and processed through PayNow and are not stored by LOST PARADISE.
We may receive the transaction and player information needed to identify the purchase, deliver the correct product to the verified Steam account, manage entitlements or expiration, and provide purchase support.
Steam is used for authentication and basic profile information. Discord is used for community communication and support. PayNow is used for store checkout and transaction processing. Each service has its own privacy practices and terms.
You can contact LOST PARADISE if you want to ask what account data we hold, request a correction, or request deletion of data we control. Some records may need to be retained where they are required for security, moderation, transaction history, dispute handling, or other operational or legal reasons.
We use reasonable technical and operational measures to protect account and server data. Records are kept only as long as they are useful for operating the server, maintaining player history, enforcing rules, resolving support issues, or meeting transaction and legal requirements.
Privacy, account, store, and general questions can be handled through LOST PARADISE support or our single public contact address.
